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Policies and Complaints

As part of our commitment to protecting the interests and rights of users of our services we maintain a number of policies. For your information, those most pertinent to our clients are listed below.

We currently have level one ‘Quality in Mind’, and have submitted a quality application to AQS (the Advice Quality Standard), and hope to have this by the end of March 2015.


  • Confidentiality Policy
  • Data Protection Policy
  • Complaints, Compliments & Feedback Procedure
  • Equal Opportunities Policy
  • Contact Info

    Mind in Salford
    The Angel Centre
    1 St. Philips Place
    M3 6FA

    0161 212 4880

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