Advocacy – General Information & Guidance Sheets

What is Advocacy?

Advocacy is helping people to express their views, secure their rights, represent their interests and obtain services they need.

Advocates work in partnership with the people they  support and take their side. Advocacy promotes          social inclusion, equality and social justice.

What can we help with?

what-can-we-help-with transparent 600 #003377 ‌ Health and Social Care Housing and Benefits Financial, Legal and Consumer Issues Employment Issues Discrimation We support people to: Access the right health and support services that they are entitled to Address issues with carers or guardians Attend meetings with healthcare professionals including medicals Access their medical records Challenge a diagnosis or treatment they don’t agree with Make complaints about treatment in the NHS - see NHS complaints Address their care with social services - see ICAA page There is a separate advocate service for Carers - Salford Carers Centre We support people to: Resolve problems with their landlord Resolve problems with supported tenancies Receive appropriate adaptations to their home to help them live there Resolve problems with problem neighbours Attend medicals for benefits and meetings with advisors and assessors Look at the options regarding sheltered or supported housing We support people to: Resolve issues with poor workmanship Address issues around financial control Attend solicitors appointments Resolve issues with child protection services We support people to: Resolve issues around discrimination due to age or disability Negotiate back-to-work conditions and arrangements Get appropriate adaptations made at work, such as changes in responsibilities, flexible working hours and appropriate facilities We support people to: Take action over incidences of abuse Report hate crimes Challenge discrimination on the grounds of disability or age Be treated with respect and be involved in decisions concerning themselves

Guidance Sheets

All guidance sheets are available to download – simply choose your leaflet and click download in the top right hand corner.

 

     

Making an NHS complaint guidance sheets

     

Advocacy Testimonials

Want to know more? View our advocacy leaflets and guidance sheets here, or explore the different types of advocacy we provide here.