Over the years we have seen many changes to the mental health of our local communities and the services we provide. We are strongly committed to supporting everyone in Salford with mental health issues and building a resilient community.
We value and care for the people we support through our services and we are committed to recruiting the best possible people for each position to join our team.
We are a friendly and supportive place to work and our team are passionate, dedicated and committed to making a difference to in order to achieve our mission and vision.
Equality, Diversity and Inclusion Staff Benefits
Our charity provides a range of services to people across Salford and sites in Manchester.
We are committed to achieving equal opportunities in employment and the service we provide, and welcome applications from people with lived experience of mental health issues. We encourage applications from everyone, irrespective of age, disability, gender reassignment, race, religion or belief, sexual orientation, marriage and civil partnership and pregnancy and maternity.
- We operate a hybrid working policy meaning you can work flexibly, to suit your needs.
- We offer generous holiday entitlement which includes 27 days holiday plus 8 days statutory days and 3 days additional over the Christmas period (pro rata). Further, an extra day annual leave for birthday.
- Staff members are granted an additional 3 hours per month as wellbeing time.
- Our social secretaries team organise regular well-being activities to help with staff connectedness.
- We are have an internal learning management system with access to over 4,000 courses to continue your professional development and skills.
We work with children and adults who may be at risk of abuse and therefore everyone is subject to a DBS check (level of check is dependent on the nature of the role) and receipt of two satisfactory references.
Office Administrator
|
Job Title |
Office Administrator |
|
Hours |
30 hours per week |
|
Salary |
£24,785 per annum pro rata |
|
Contract |
Fixed Term: 8-month contract |
|
Location |
Mind in Salford, The Angel Centre, Salford M3 6FA. Hybrid working is appropriate for this role. |
|
Annual Leave |
27 days holiday plus 8 days statutory days and 3 days additional over the Christmas period (pro rata). Further, an extra day annual leave for birthday. |
|
Pension |
Your salary is subject to a monthly deduction of 5% and the organisation will contribute 5% to the scheme. |
|
Probationary Period |
6 months |
|
Reporting to |
Advocacy Service Manager |
|
DBS Check Level |
Enhanced |
About the Role
Mind in Salford provides a range of services including advocacy, welfare rights and debt advice, offering support to a range of people, including those with physical & sensory impairments, learning difficulties, dementia, autism, mental health problems and over the age of 60.
We are looking for a proactive Office Administrator to work with the Advice team and support the smooth running of our organisation, with experience in customer service, greeting clients, data input and answering the phones.
Main Responsibilities and Accountabilities
- Good customer care skills with an ability to put people first and ensure accessibility to the service
- Articulate and friendly and able to convey a variety of solutions and concepts accurately and concisely
- Motivated and organised with excellent time management skills
- Able to keep concise and complete records
- Able to use Salesforce as well as Outlook, Word, Excel and other Microsoft packages to a high standard
- Able to prioritise key tasks effectively whilst maintaining client care
- Able to act on own initiative, and complete actions
- Able & willing to learn, adapt and develop in the role and engage positively with new ways of working, alongside seeking appropriate training for professional development
- Able to manage day-to-day operations and develop and implement effective and efficient systems
- Able to work within legislative and quality frameworks
- Understanding of health and safety, including risk assessing and lone working precautions
- Understanding of and commitment to equal opportunities and diversity, confidentiality & data protection and Safeguarding Policies and Procedures
Mind in Salford Standards
Equal Opportunities
Mind in Salford is committed to equity of opportunity and to creating a working environment where everyone is treated with dignity and respect. We actively welcome applications from people across all backgrounds and identities, and are particularly committed to increasing representation from communities that have historically been underrepresented in the mental health workforce. All employees are expected to uphold and actively contribute to our equal opportunities policy in everything they do.
To apply, please download the Application Form and return this to admin@mindinsalford.org.uk
Office Administrator Application Form
Office Administrator Job Description
Closing date: 5pm on Tuesday 14 July 2026
Interview date: TBC