The MQM is a rigorous quality assurance standard. It sets the bar of good practice and legal compliance for all organisations in the Mind Federation. Local Minds are reviewed against the Mind Quality Mark standards every three years.

The reviews are led by people with lived experience of mental health problems and senior leaders from other local Minds. They are based on a robust assessment of documentary evidence as well as interviews with and survey responses from trustees, staff, volunteers, and people who use services.

If you use our services, you’re a donor, or funder, we want you to know that we’re working to the highest standards. If you or a loved one ever need us, you can feel confident you are in the best possible hands. Mind in Salford has always been about listening to our community and filling the gaps in care.

We did it! Mind in Salford has been awarded the Mind Quality Mark! This is a fantastic achievement and a real testament to the hard work and daily commitment of our staff and volunteers. We’re incredibly proud – and it wouldn’t have been possible without the trust of the people we support every day. A massive well done to everyone involved. 

Markus Greenwood, CEO of Mind in Salford