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Crisis Support

If you are in crisis, you should:

  • Call 999 or go to accident and emergency if it’s urgent (Salford Royal has a mental health liaison team)
  • Call your GP (or if you are accessing their services, the crisis team or the CMHT) during office hours
  • Contact one of the organisations below

The Samaritans

Call on 116 123 (FREE) / Email

24 hour crisis helpline (free for everyone). An excellent helpline for when you are in crisis. The Samaritans will listen to you without judgement.


Text Shout to 85258

Shout is the UK’s first free 24/7 text service for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. They can help with urgent issues such as suicidal thoughts, abuse or assault, self-harm, bullying, relationship challenges.

Mind Urgent Help Tool


This tool is designed to help you understand and manage your situation when you feel like you need help. Among the resources are tools to help you understand and make sense of your experiences, as well as tips for coping and stories from other people who have experienced mental health difficulties. However, if you want to speak to someone right now, the quickest route is to access emergency services.

C.A.L.M (Campaign against Living Miserably)

Call the C.A.L.M helpline on 0800 58 58 58

This is a national helpline for men to talk about any issues they are feeling. Open 5pm – midnight, 365 days a year.


Call the Papyrus Hopeline on 0800 068 4141 / text them on 07786 209697

This is a confidential Suicide Prevention Helpline for young people up to the age of 35 who are worried about how they are feeling or anyone concerned about a young person. (The line is open Mon-Fri 10:00 am to 10:00 pm; Weekends 2:00 pm to 5:00 pm). You can also email

Mind Infoline

Call the Mind Infoline on 0300 123 3393

This infoline provides information on types of mental health problem, where to get help, medication and alternative treatments & advocacy. It is open 9am-6pm Monday-Friday.


Text YM to 85258

Text the YoungMinds Crisis Messenger, for free 24/7 support across the UK if you are experiencing a mental health crisis. All texts are answered by trained volunteers, with support from experienced clinical supervisors. Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.

They also have a Parents Helpline that you can contact if you are worried about your child. You can speak to one of their experts on by calling 0808 802 5544 for free (Mon-Fri from 9.30am to 4pm).

NHS 111

Call the helpline for free on 111

NHS 111 can help if you have an urgent or non-urgent medical problem and you’re not sure what to do. This is a 24-hour national helpline providing health advice and information.

We hope our new directory is as helpful as possible – please use the categories on the right to browse for what you are looking for. If you have any feedback or additions, please contact

Contact Info

Mind in Salford
The Angel Centre
1 St. Philips Place
M3 6FA

0161 710 1070 | Registered Charity No. 1156625

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